At BR Gift Shop (“we,” “us,” or “our”), your privacy matters. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit BRGiftShop.com, place an order, or interact with our services.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information to provide, improve, and personalize our services.

Information You Provide to Us

When you place an order, create an account, or contact us, we may collect:

Name
Email address
Phone number
Shipping & billing address
Uploaded photos or custom content for personalized products
Payment details (processed securely by third-party providers; we do not store credit card numbers)

Information Collected Automatically

When you browse our website, we may automatically collect:

IP address
Browser type & device information
Pages viewed & time spent
Referral sources

This data helps us understand how visitors use our site and improve performance and experience.

SMS Communications

BR Gift Shop may send transactional SMS messages to customers who provide their phone number during the order process. These messages are strictly order-related and may include product mockup previews sent for customer approval prior to fulfillment.

Message and data rates may apply. Message frequency varies based on order activity. To opt out of SMS messages reply STOP to any message.

For help reply HELP or contact us at support@brgiftshop.com. We do not share your phone number with third parties for marketing purposes.

How We Use Your Information

We use your information to:

Process and fulfill orders
Create and manage customer accounts
Personalize custom products
Communicate order updates and customer support
Send promotional emails (only if you opt in)
Improve our website, products, and marketing
Detect fraud and maintain site security

We never sell your personal information.

Cookies & Tracking Technologies

BR Gift Shop uses cookies and similar technologies to:

Remember cart contents
Enable core site functionality
Analyze site traffic and performance
Support advertising and remarketing campaigns

You can control or disable cookies through your browser settings. Disabling cookies may affect site functionality.

Third-Party Services

We work with trusted third-party partners to operate our business, including:

Payment processors (e.g., Shopify Payments, PayPal, Stripe)
Shipping carriers
Customization & design tools
Email and marketing platforms
Analytics and advertising partners (Google, Meta, Pinterest, TikTok, etc.)

These partners receive only the information necessary to perform their services and are required to protect your data.

Advertising & Analytics

We may use third-party advertising and analytics tools that collect non-personally identifiable information to:

Measure ad performance
Show relevant ads across platforms

This data does not include your name, email, address, or payment details.

Data Retention

We retain personal information only as long as necessary to:

Fulfill orders
Meet legal and accounting obligations
Resolve disputes
Improve services

Custom uploaded images are stored securely and used only to produce your personalized products.

Data Security

We use industry-standard security measures to protect your data, including:

SSL encryption
Secure servers
Restricted internal access

While no system is 100% secure, we take reasonable steps to protect your personal information.

Your Rights & Choices

Depending on your location, you may have the right to:

Access your personal data
Request correction or deletion
Opt out of marketing emails
Request data portability

You can unsubscribe from promotional emails at any time using the link in the email.

For requests related to your data, contact us using the details below.

Children’s Privacy

BR Gift Shop does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal data, please contact us and we will promptly remove it.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us at:

Email: support@brgiftshop.com
Website: https://www.brgiftshop.com